Privacy Policy
Last updated:
This policy explains what personal data collects, why, and your choices. We follow applicable Indian law, including the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023.
What we collect
- Account details: your name and email address, or your Google account name and email if you sign in with Google.
- Order details: items purchased, order IDs, UPI transaction IDs (UTR), amount paid, and your delivery name, phone number and address.
- Saved in your browser: your shopping bag and favourites are stored on your own device (local storage) so they're there when you return.
You pay us directly from your own UPI app. We only record the UPI transaction ID (UTR) you give us to verify your payment; we never see your UPI PIN or bank login.
How we use it
- to create and secure your account;
- to process, ship and support your orders, including returns and refunds;
- to contact you about your order;
- to send newsletters only if you subscribe (you can unsubscribe at any time);
- to prevent fraud and meet legal obligations.
Who we share it with
We never sell your data. We share only what's needed with service providers who help us run the store:
- WhatsApp: order confirmation messages you choose to send us;
- Google Firebase: account login and order storage;
- Courier partners: delivery (name, phone and address only).
We may also disclose information where required by law.
How long we keep it
We keep order records for as long as needed for accounting, tax and legal purposes, and account details until you ask us to delete your account.
Your rights
You can ask to access, correct or delete your personal data, or withdraw consent, by emailing . We'll respond within a reasonable time and as required by law.
Security
We use industry-standard safeguards, including encrypted connections (HTTPS), secure third-party login, and access rules that let each customer see only their own orders.