Returns, Refunds & Cancellations

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7-day returns and exchanges

If something isn't right, you can request a return or exchange within 7 days of delivery.

To be eligible, items must be:

• unworn, unwashed and unaltered;
• with all original tags and packaging intact.

How to request a return or exchange

• Email within 7 days of delivery with your order ID, the item(s), and whether you'd like a refund or a different size.
• We'll reply with return instructions within 1–2 working days.
• Once the item reaches us, we inspect it within 2 working days.

Refunds

• Approved refunds are made by UPI to the same UPI account you paid from.
• Refunds are initiated within 2 working days of approval. Depending on your bank, they usually appear in your account within 5–7 working days.
• The ₹99 delivery charge (if paid) is non-refundable, except when the item was damaged, defective or not what you ordered.

Exchanges

Size exchanges depend on stock. If your size isn't available, we'll issue a refund instead.

Damaged, defective or wrong items

If you receive a damaged, defective or incorrect item, email us within 48 hours of delivery with photos. We'll replace it or give a full refund, including any delivery charge, at no extra cost to you.

Cancellations

• You can cancel an order before it is dispatched by emailing with your order ID. You'll receive a full refund to your original payment method.
• Once an order has been dispatched it can't be cancelled, but you can return it under the 7-day policy above.
• We may cancel an order (with a full refund) if an item is out of stock, the address is not serviceable, or a pricing error has occurred.